Contact Customer Service at Koinonia House

Due to the high volume of emails we receive, our responses may be delayed. For urgent matters, please contact us by phone at 1-800-KHOUSE-1.

• General Questions: [Send Email Here]
  If you have basic questions about who and what Koinonia House is, our mission, or the types of materials we provide, our Questions Page should also be helpful to you. Please check here before sending your email, as your question may have already been answered. For questions of a more general or theological nature, please visit our General Questions section, or contact us at "General Questions".

• Customer Service: [Send Email Here]
  Select this subject for all your Personal UPDATE NewsJournal, K-Rations and for matters concerning orders. If you need us to look up an order, please include your name and current address.

• Web Site Related: [Send Email Here]
  Report any problems or suggestions for this site. This email address should be reserved for questions of a technical nature, or to report problems with the navigation, function, or connectivity of our website. Examples include difficulty logging into the password protected areas of our website, problems with the Real Audio messages.

• Berean Member Help: [Send Email Here]
  If you have any trouble with your Berean Online Fellowship account, including login, downloading, or accessing features, contact us here.

• Download MP3 Help: [Send Email Here]
  If you have any trouble downloading MP3 products purchased through the Online Store, contact us here.

• In The News Help: [Send Email Here]
  This is for issues regarding the "In The News" feature found on the home page of the khouse.org site, which can be placed on your own site as well.

• Online Store: [Send Email Here]
  Shop Now! These links will take you to our Koinonia House Online Store. Please check out the store's Frequently Asked Questions page before submitting your request. The answer you need might already be there.

• Israel Tours: [Send Email Here]
  Questions about upcoming tours to Israel can be sent here.

• eNews Subscription: [Send Email Here]
  To subscribe, unsubscribe, or change your email address with the K-House eNews, visit the Email List Manager page. For story issues or if you're having difficulty receiving the email, contact us here.

• K-Rations Subscription: [Send Email Here]
  For help with your K-Rations tape-a-week subscription, contact us here.

• Prayer Request: [Send Email Here]
  We are not a counseling ministry, but we do have dedicated staff members who will read and pray for the needs you share with us. We are dedicated to providing prayer support for the Body of Christ, seven days a week!

• Breaking News Items: [Send Email Here]
  Please select this subject for letting us know about matters of general concern to the Christian community, or breaking news items you think our research staff might have missed.

• KI Registrar: [Send Email Here]
  For questions regarding the Koinonia Institute, contact us here.

• Kings High Way: [Send Email Here]
  For questions regarding the King's High Way Ministries, or King's High Way articles, please contact us here.

• MP3 CD-ROM Issues: [Send Email Here]
  For technical support for MP3 CD-ROM products only, contact us here.

• K-House Canada: [Send Email Here]
  Contact our Canadian offices.

• K-House Europe: [Send Email Here]
  Contact our European offices.

• UCB Direct: [Send Email Here]
  Contact UCB Direct, the order fulfillment center for Australia, New Zealand, and the Pacific Rim.

By Mail:

Koinonia House
P.O. Box D
Coeur d'Alene, ID 83816-0347

By Phone:

1-800-KHOUSE1 (1-800-546-8731)
(208) 773-6310

By Fax:

(208) 773-6312

Physical Address:

4055 E. 3rd Ave
Post Falls, ID 83854